IT Support – A Space Odyssey
A computer breaking down is bad enough at the best of times but getting IT support when you’re in outer space is certainly more problematic. A computer crash on the Space Station would need more than just IT support.
When the International Space Station (ISS) was hit by a computer crash, the need for IT support was all too apparent as the computers were in charge of oxygen supply to the ISS. When, however, you are 200 miles above the earth, the ease with which IT support can be provided diminishes greatly.IT Support – An Astronomical Problem
In the summer of 2007, the main computer system aboard the ISS crashed and left the 3 astronauts aboard at risk of running out of oxygen and water but fixing the problem would need IT support but, when in outer space, remote support has to be deployed. The ISS has experienced technical difficulties before and the stock and trade secret of the IT support industry, the system reboot, managed to rectify the problem. In this circumstance, however, the ISS computers were unable to reboot. And, as such, IT support was required.IT Support – Best And Brightest
When it comes to fixing a computer crash that lives depend upon, NASA obviously used an IT support team that they could rely upon. The NASA engineers were able to establish that the overcurrent protection circuits designed to safeguard each computer from power spikes were at fault and may have been tripped from increased interference from the station’s plasma environment. Ultimately, the IT support team that NASA used to remedy the problem were able to pinpoint the cause as condensation inside the electrical connectors, leading to a short-circuit that triggered the computer crash. One the IT support experts learnt the root cause, they were able to ensure that this wouldn’t be a problem that would jeopardise future space missions.Speak To IT-Bug About Your IT Support Needs
For a completely new approach to IT support, contact IT Bug. It’s a pay-as-you-go way to get the IT support you need. Just pre-purchase credits of IT support and give us a call when you need us. Any un-used time is held on credit so if, for example, you’ve purchased 2 hours’ support but your job only takes an hour and a half, you can carry your extra half hour over to the next job. Online, email and phone support are available for home and business – all you need to do is sign up today or call us on 0845 33 11 35 7.More Information - Articles - Contact Us - Sign Up - Online Chat
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